Maintenance Request
Please log into your resident portal below and submit any non-emergency maintenance request. Photos of the issue are very helpful to our staff so please upload as many photos as possible with your request.
If this is a maintenance emergency, please call 412-343-6206 Press 9 and you will be routed to our on call technician.
Please be advised that any non-emergency call to our on-call line will be subject to charges.
Testimonials
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I highly recommend the home buyer program for current renters with PPM! Casey Smith was my agent and I couldn't be happier with the job she did. We finally found the house that was a fit for me! The transition went smoothly and no problem breaking my lease early!
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- Michaele Starcher (Customer service rep)
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The Reed Pirain Group was a pleasure to work with. My realtor was extremely helpful through the whole process. I felt like she was genuinely concerned with me finding the right place. I would definitely recommend them to anybody in the market for a home.
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- Justin Beck (Firefighter)
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Kirsten Rockenstein helped me find my first home. She was wonderful and eased my mind when I was stressing about things I didn't need to stress about. She was quick to be available to show the home I bought and all the homes I wanted to see. She has offered references for any services I may need for my home. I really enjoyed working with Kirsten.
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- Jennifer Dilberian (Call center supervisor)
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I’d like to thank Reed , Leslie and team for a great experience in selling my home. Reed and team really took the worry out of selling a home. They gave me great advice on the selling price of the house, the price level to list it and what to expect.
They kept me informed during the sale, they were very responsive to all of my questions.
I would highly recommend Reed and team
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- Joe McGowan
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Reed and Jen successfully and effortlessly sold two of our homes and found us our forever home. I cannot recommend PPM Realty enough, thank you.
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- Kathleen Rose Gentile
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I had an extremely positive experience with Next Home. They made everything SO EASY. I have always heard of experiences with home buying being arduous, but they made it a pleasant experience. Jen would try to set up home times as soon as I sent her places and did a thorough job of giving honest, quality critiques of the home. She looked beyond the visual appearance of the home and investigated structure and moisture for us. After we chose a home, the most amazing thing Jen did was fight for us. She helped us negotiate and get what we wanted and deserved. She looked up costs for fixes and potential people who could do them, she recommended inspectors, and even paint colors! She was great. She also kept an open communication line with the other realtor and our financing company so everyone was on the same page. Towards the end we had an issue with our closing company which would’ve pushed our closing, but Jen came to the rescue. She drove ALL over Pittsburgh - to the tax offices, closing company, etc. to deliver paperwork to each building that was needed to execute the sale. Needless to say we closed ON TIME for her hard work. We are so happy with our choice to use Next Home and we hope that everyone can have as positive of an experience as we did.
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- Ashley Brooks (Educator - Client of Next Home)
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We had the pleasure of renting an awesome, super updated 2 bed/2 bath apartment in uptown Mt. Lebanon for almost four years! Dave showed us the apartment, which was newly renovated by PPM with all new appliances, granite countertops, and new hardwood flooring. It was the perfect spot for us and so hard to leave! We never had any issues with maintenance, as any issue or fix needed was addressed very quickly and their auto pay system was easy to set up & use.
We took advantage of PPMs renter to buyer program, where we used Casey as our broker. She was extremely helpful, patient and thorough through the entire process. She helped us understand the legal documentation and helped us find our first home in Upper St. Clair! I highly recommend Casey as an agent and PPM NextHome for your next rental or purchase / sale!
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- Kelly DeFrancisis (Data Analyst, Sales)
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Reed and Leslie did a fantastic job selling our home. The inclusion of staging and short-term storage to de-clutter our home and make it really show well was a huge plus! Additionally he was very detail-oriented, we didn't need to go over the same things multiple times. He kept the buyer and buyer's agent on task as well, and we seldom had to follow up to make sure things were getting done and we were staying on schedule. Reed also helped us with being familiar with services in the area to help with minor repairs after inspection, and locate moving help in a pinch when a moving company cancelled on us the day before closing! As we were sitting at closing, my wife and I were baffled that other realtors can hold the same title and make the same amount on the sale of your home when they don't work nearly as hard as Reed and his team. I don't think you could find a more dedicated, friendly, and knowledgeable realtor and would recommend Reed and his team without reservation.
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- Jared Crasto
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First, a big 'hats off' to real estate appraiser Scott Churchill for recommending Reed Pirain and the PPM Realty team. Scott appraised my mother's house in Upper St. Clair, and when I asked for the name of a good realtor, he gave me a great one.
From my first phone call I could tell I was in good hands with Reed and his team. He answered all of my questions, even some I hadn't asked but were important to the transaction. Each time I called or emailed, Reed got back to me within an hour or two. What a pleasant surprise that was!
Reed found a buyer for me very quickly, and with excellent administrative help from Leslie of the PPM Realty team, I was able to close in good stead. I've had a fair amount of experience with realtors over the years - some good, some not so good - but my experience with Reed Pirain and PPM Realty has been the best ever.
So much so, I came up with a new slogan for them: MAKE IT PIRAIN
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- Bob Beckley (Retired IT Guy from Tennessee)
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Reed Pirain and his group were outstanding. They helped us accurately price our home. After meeting with us, Reed assembled a very creative narrative that helped us understand why our house needed to be priced the way it did. Within the narrative they also offered advice on how the house should be staged to sell. Agreeing to all their recommendations and executing the plan, we then put the house on the market. BOOM! House sold in two days for over asking price. At that point, Reed and his team guided us to the closing table. If you need someone to help you sell your home that actual knows the craft of selling a home, please call the outstanding team of PPM Realty and Reed Pirain.
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- Steve McCarron (Estate Trustee)
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I have sold my home and bought a new home with Next Home. I was satisfied with their service. Their realtor
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- Ali Sekizkardes
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I have nothing but good things to say about Reed and his staff. He knows the market very well and was able to price our house appropriately. He went above and beyond what was expected to get our house listed and sold in a timely fashion. He was always professional, available, and very pleasant to work with. I would not hesitate to use Reed in the future, and have already recommended him to friends in need of an agent.
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- Shaun Darrah
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Reed and his team are effecient, knowledgeable, and true pros in their field. Their software updates and knowledge of the market are second to none. Thanks PPM for always impressing me.
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- Steve Harris (Investor)
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Used you folks two times already. Very please with the RP group. I won’t use anyone else. You kept me informed every step of the way. Thanks for making it a lot easier on me. Happy new year to the entire RP group.
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- Robert J Dusch (Landlord )
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Michelle was invaluable to our search for a home. She did a wonderful job finding a home that was right for us. She is a great communicator, and made the process very easy for us.
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- Logan McKee
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I could not have asked for a better realtor to sell my house than Reed! From our first meeting, Reed proved to be extremely knowledgeable and have great attention to detail. He took the time to walk through the entire house and point out minor improvements we could make that would help sell the house.
As we progressed through the home selling process, he was quick to respond to any questions we had and always kept us up to date. On several occasions Reed went well above and beyond what I would expect from a realtor. Best of all, he sold my house over asking price within three days!
I can’t recommend Reed high enough and I look forward to working him again in the future.
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- Chris Collins
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The Pirain Group were wonderful. From the first preliminary meeting through our home closing, Casey and Reed were happy to help and answer, in a timely manner, any questions we had. Initially, we thought the home buying process was going to be daunting, but they made it very easy and understandable. Casey was extremely available to accompany us to open houses. Casey worked closely with our mortgage broker and our closing company to make sure the deal went through smoothly. We were difficult to deal with at times, and they handled us well. We are extremely happy with the outcome of our purchase, and we would definitely use them again.
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- Tim Ruff (Homebuyer)
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My wife and I couldn't be happier with The Reed Pirain Group at PPM Realty! From start to finish, the personal attention, quick responsiveness to our questions, guidance, knowledge and overall friendliness of everyone involved! We would highly recommend Reed and his group of staff for all of your real estate meeds!!
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- Donn Missonak
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Answered all of our questions while being pleasant and helpful. No complaints!
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- Daniel Patton
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Reed and his team were absolutely amazing! I can't say enough good things about them. They were responsive, understanding, and went above and beyond in all aspects. Would recommend them to anyone selling or buying a home. They were truly top-notch!
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- Maijah Anderson (Business Manager)
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From start to finish Reed and his group make the process easy on you. This is the second time we have used them and have been happy. Reed is knowledgeable and thorough, and we would recommend him and his group.
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- Candy Holland
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Read has sold eight houses for me and my family over the years! Is excellent work ethic gets the job done every time. I also bought houses from Reed With great negotiation skills. I highly recommend using him and his new team for your sales and purchases. All the best. Fredo
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- Fred Shaheen
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I cannot praise the excellence and professionalism of The Reed Pirain Group enough. Reed has assisted me in several real estate searches, offers, and successful closings. Very pleased throughout all my experiences working with Reed and his team.
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- Therese Dillman Moss (Development Consultant)
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Reed & his group were very professional and helped us sell our house in 2 days. We would highly recommend them!!!
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- Reshma
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Reed is fantastic! He was our agent in selling our home. He and his team are very professional and are on top of every aspect of the selling process...very quick to respond and always updated me on the process as it went along. I would recommend Reed to anyone looking to sell a home.
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- Nicholas Furlani
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Casey from the Reed Pirain Group did an awesome job helping me find a house. She never took longer than an hour or so to get back to me either via text, email, or phone call. During closing, she went above and beyond helping me go over documents and helped me understand exactly what was going on. She is a great employee for RPG and I would (and already have) absolutely recommend her.
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- Ryan
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Reed and his team did an excellent job. They were available right away whenever I had questions and found the right buyer for a unique property. Reed will be my first call for my next real estate venture.
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- Benjamin Calik
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The Reed Pirain group is a great group of professionals. They are extremely dedicated and resourceful. I had a wonderful experience working with them and now am a first time home owner ! And could not be happier with the result.
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- Angela Ranalli
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Reed and his group are excellent at what they do. Quick, informed and always available.
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- Jimmy Moss (Property Manager)
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The Reed Pirain Group group was an outstanding agency to work with. We were provided many services in addition to selling our home such as staging and a storage pod. His photographer is highly skilled. Reed made sure every detail was taken care of and took much stress off our family. Our home was sold in just 2 days.
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- Ashley
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Very satisfied from start to finish. Thank you.
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- Ian Mayhaus (Financial Advisor)
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We highly recommend to anyone! Reed, Jen, and the rest of the team were excellent throughout the process. We will definitely be using them again the next time we are buying a home.
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- Dave Kline and Ashley Brooks (Satisfied New Homeowners)
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Couldn't ask for anything else in a team and an agent. Thank you Casey Smith. Very accommodating with my work schedule and the area I was looking in. An hour from their office. I would and am going to recommend The Reed Group to anyone that asks. Great job to all and Thank you.
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- Walter Obiecunas (Meat department Manager)
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The fourth time is the charm. Having gone through the process of purchasing a home 3 times before, I feel that I have somewhat of a handle on the highs and lows. Never has the process been this easy, and never have I felt so protected, connected, and well taken care of. I recommend the group, and Michelle Senko, in particular, without reservation. She was attentive, pleasant, thorough, and extremely professional throughout the entire process.
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- Anonymous (Artist)
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Another wonderful experience with this team. Highly recommended.
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- john rush
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Michelle did a fantastic job helping us to find our forever home. The quick and thorough process was a joy to go through instead of a nightmare! From finding the listing, to viewing the property, to submitting the bid, and through to closing, we couldn't have asked for a better team to work through. Highly recommended!
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- Moira Kaleida (Home Buyer)
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Casey was fantastic! She knew exactly what I was looking for!
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- Sarah Davin
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Excellent job from start to finish. I would recommend Kirsten Rockenstein to anyone that is looking for an agent that brings their best to the table and is a true professional.
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- David Bierema (Sales manager )
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Extremely happy with the work done by Reed and his team. Our move was for a company relocation and communication was key as I traveled back and forth, the team kept me up-to-date and responded to all my questions in a timely manner. From listing, to staging, to closing the deal, they did a wonderful job. Highly recommend this team.
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- Michael McHugh (Plant Manager)
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Reed and Kirstin were wonderful through the whole process. At every step they offer to educate and to accommodate our unique needs and wants for a new home. They helped us get into the exact house we wanted and made it feel easy.
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- Ella Eisenhour (Attorney)
West Penn MLS, Inc. All information deemed reliable but not guaranteed. All properties are subject to prior sale, change or withdrawal. Neither listing broker(s) or information provider(s) shall be responsible for any typographical errors, misinformation, misprints and shall be held totally harmless. Listing(s) information is provided for consumer's personal, non-commercial use and may not be used for any purpose other than to identify prospective properties consumers may be interested in purchasing.
